Disappointed

I ordered a bag from Blue Fox on august 14th, two weeks later I wrote them asking why my order was delayed and they answered saying that they were out of the product but it would come in soon. 

September 29th I emailed them again, asking if they hadn't got the product yet and they answered that they were hoping to get them very soon. 

Today (oktober 27th) I emailed them saying I want my money back, that I'm sick of waiting and having to write them to get any sort of information. I'm very disappointed with this company, I always thought of them to be good. This experience with them made me change my mind completely. I hope I get my money back soon and I will never order from them again.